:root {
    --agency-ink: #172638;
    --agency-muted: #5d6c79;
    --agency-line: #d8e1df;
    --agency-surface: #fffdfa;
    --agency-soft: #f5f3ec;
    --agency-soft-2: #eef4ef;
    --agency-accent: #0e6b63;
    --agency-accent-strong: #0a524c;
    --agency-accent-soft: #dff3ef;
    --agency-warning: #f4c95d;
    --agency-shadow: 0 20px 44px rgba(19, 33, 43, 0.08);
}

.agency-surface {
    color: var(--agency-ink);
}

.agency-shell {
    max-width: 1180px;
    margin: 0 auto;
    padding: 1rem 0 3rem;
}

.agency-hero {
    position: relative;
    overflow: hidden;
    border: 1px solid var(--agency-line);
    border-radius: 28px;
    background:
        radial-gradient(circle at top right, rgba(14, 107, 99, 0.16), transparent 34%),
        linear-gradient(135deg, #fffaf1 0%, #f8fbf6 58%, #edf5f3 100%);
    box-shadow: var(--agency-shadow);
    padding: 1.35rem;
}

.agency-hero::after {
    content: "";
    position: absolute;
    inset: auto -40px -60px auto;
    width: 220px;
    height: 220px;
    border-radius: 999px;
    background: rgba(14, 107, 99, 0.08);
    filter: blur(2px);
}

.agency-kicker {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    font: 700 0.78rem/1 "Trebuchet MS", "Segoe UI", sans-serif;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: var(--agency-accent-strong);
    margin-bottom: 0.65rem;
}

.agency-title {
    margin: 0;
    font: 700 clamp(1.9rem, 4vw, 3.4rem)/0.98 Georgia, "Times New Roman", serif;
    max-width: 14ch;
}

.agency-subtitle {
    margin: 0.8rem 0 0;
    max-width: 58ch;
    font-size: 1.05rem;
    line-height: 1.55;
    color: var(--agency-muted);
}

.agency-chip-row,
.agency-action-row,
.agency-quick-links,
.agency-proof-grid,
.agency-pathways,
.ops-surface-summary {
    display: flex;
    flex-wrap: wrap;
    gap: 0.75rem;
}

.agency-chip,
.agency-proof,
.agency-pathway,
.ops-surface-card {
    border: 1px solid var(--agency-line);
    background: rgba(255, 255, 255, 0.88);
    border-radius: 20px;
    box-shadow: 0 12px 30px rgba(19, 33, 43, 0.05);
}

.agency-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.45rem 0.8rem;
    color: #25434b;
    font-size: 0.9rem;
}

.agency-action-row {
    margin-top: 1.1rem;
}

.agency-btn-primary,
.agency-btn-secondary {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.45rem;
    min-height: 46px;
    border-radius: 999px;
    padding: 0.75rem 1.15rem;
    font-weight: 700;
    text-decoration: none;
    transition: transform 140ms ease, box-shadow 140ms ease, border-color 140ms ease;
}

.agency-btn-primary {
    background: var(--agency-accent);
    color: #fff;
    border: 1px solid var(--agency-accent);
    box-shadow: 0 12px 28px rgba(14, 107, 99, 0.24);
}

.agency-btn-secondary {
    background: rgba(255, 255, 255, 0.9);
    color: var(--agency-ink);
    border: 1px solid var(--agency-line);
}

.agency-btn-primary:hover,
.agency-btn-secondary:hover,
.agency-btn-primary:focus-visible,
.agency-btn-secondary:focus-visible {
    transform: translateY(-1px);
}

.agency-proof-grid,
.agency-pathways,
.ops-surface-summary {
    margin-top: 1rem;
}

.agency-proof,
.agency-pathway,
.ops-surface-card {
    flex: 1 1 180px;
    padding: 0.95rem 1rem;
}

.agency-proof-label,
.agency-pathway-title,
.ops-surface-label {
    display: block;
    margin-bottom: 0.3rem;
    color: var(--agency-muted);
    font-size: 0.83rem;
    font-weight: 700;
    letter-spacing: 0.03em;
    text-transform: uppercase;
}

.agency-proof-value,
.ops-surface-value {
    display: block;
    font-size: 1.45rem;
    font-weight: 800;
    line-height: 1.05;
}

.agency-proof-note,
.agency-pathway-copy,
.ops-surface-note {
    margin-top: 0.35rem;
    color: var(--agency-muted);
    font-size: 0.92rem;
    line-height: 1.45;
}

.agency-pathways {
    align-items: stretch;
}

.agency-pathway {
    text-decoration: none;
    color: inherit;
}

.agency-pathway:hover,
.agency-pathway:focus-visible {
    border-color: rgba(14, 107, 99, 0.45);
}

.agency-stage {
    margin-top: 1.15rem;
    border: 1px solid var(--agency-line);
    border-radius: 26px;
    background: rgba(255, 255, 255, 0.98);
    box-shadow: 0 18px 36px rgba(19, 33, 43, 0.05);
    padding: 1rem;
}

.agency-section-head {
    display: flex;
    flex-wrap: wrap;
    align-items: baseline;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 0.9rem;
}

.agency-section-title {
    margin: 0;
    font-size: 1.15rem;
    font-weight: 700;
}

.agency-section-copy {
    margin: 0;
    color: var(--agency-muted);
}

.oppv3-intro,
.oppv2-process,
.help-surface-card {
    border: 1px solid var(--agency-line);
    border-radius: 24px;
    background: rgba(255, 255, 255, 0.94);
    box-shadow: 0 16px 34px rgba(19, 33, 43, 0.06);
    padding: 1rem;
}

.oppv3-intro {
    margin-bottom: 1rem;
    background: linear-gradient(135deg, #fffaf2 0%, #f7faf6 58%, #edf6f4 100%);
}

.oppv3-intro-grid,
.oppv2-process-grid,
.help-surface-grid {
    display: grid;
    gap: 0.85rem;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
}

.oppv3-intro-copy,
.oppv2-process-copy {
    max-width: 56ch;
    color: var(--agency-muted);
}

.oppv3-path-chip {
    display: inline-flex;
    align-items: center;
    padding: 0.42rem 0.7rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.72);
    border: 1px solid rgba(14, 107, 99, 0.12);
    font-size: 0.92rem;
    font-weight: 600;
    color: #27534c;
}

.oppv2-hero {
    background: linear-gradient(135deg, #fffaf2 0%, #f7faf6 58%, #edf6f4 100%);
    border: 1px solid var(--agency-line);
    border-radius: 26px;
    box-shadow: var(--agency-shadow);
    padding: 1.1rem;
}

.oppv2-submit {
    border: 1px solid var(--agency-line);
    border-radius: 26px;
    background: #fff;
    box-shadow: 0 18px 36px rgba(19, 33, 43, 0.05);
    padding: 1rem;
}

.oppv2-step {
    border: 1px solid rgba(216, 225, 223, 0.7);
    border-radius: 20px;
    background: #fffdfa;
    padding: 1rem;
}

.help-surface {
    max-width: 1080px;
    margin: 0 auto;
    padding: 1.2rem 0 3rem;
    color: var(--agency-ink);
}

.help-surface-hero {
    border: 1px solid var(--agency-line);
    border-radius: 28px;
    background: linear-gradient(135deg, #fffaf2 0%, #f7faf6 58%, #edf6f4 100%);
    box-shadow: var(--agency-shadow);
    padding: 1.2rem;
}

.help-language-row {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin-top: 1rem;
}

.help-language-pill {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 88px;
    border-radius: 999px;
    padding: 0.45rem 0.8rem;
    border: 1px solid var(--agency-line);
    background: rgba(255, 255, 255, 0.92);
    color: #264046;
    text-decoration: none;
    font-weight: 700;
}

.help-language-pill.is-active {
    background: var(--agency-accent);
    border-color: var(--agency-accent);
    color: #fff;
}

.help-form-shell {
    margin-top: 1rem;
    display: grid;
    gap: 1rem;
    grid-template-columns: minmax(0, 0.8fr) minmax(0, 1.2fr);
}

.help-surface-card h2,
.help-surface-card h3 {
    margin-top: 0;
}

.help-note {
    border-left: 4px solid var(--agency-warning);
    background: #fff8e8;
    border-radius: 16px;
    padding: 0.9rem 1rem;
    color: #564111;
}

.help-section-block {
    border-top: 1px solid rgba(216, 225, 223, 0.8);
    padding-top: 1rem;
    margin-top: 1rem;
}

.help-section-block:first-child {
    border-top: 0;
    padding-top: 0;
    margin-top: 0;
}

.help-people-card {
    border: 1px solid rgba(216, 225, 223, 0.7);
    border-radius: 18px;
    background: #fbfcfa;
}

.help-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.75rem;
    justify-content: center;
}

.help-callout-list {
    display: grid;
    gap: 0.8rem;
}

.help-callout-item {
    border: 1px solid rgba(216, 225, 223, 0.75);
    border-radius: 18px;
    padding: 0.9rem 1rem;
    background: rgba(255, 255, 255, 0.9);
}

.ops-surface-summary {
    margin-bottom: 1rem;
}

.ops-surface-card {
    background: linear-gradient(180deg, #fffef9 0%, #f9fbf8 100%);
}

.ops-surface-toolbar {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 1rem;
}

.ops-surface-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
}

@media (max-width: 991.98px) {
    .help-form-shell {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 767.98px) {
    .agency-shell,
    .help-surface {
        padding-top: 0.75rem;
    }

    .agency-hero,
    .agency-stage,
    .oppv3-intro,
    .oppv2-hero,
    .oppv2-submit,
    .help-surface-hero,
    .help-surface-card {
        border-radius: 22px;
        padding: 0.95rem;
    }

    .agency-title {
        max-width: none;
    }

    .agency-action-row,
    .ops-surface-actions {
        flex-direction: column;
    }

    .agency-btn-primary,
    .agency-btn-secondary {
        width: 100%;
    }
}